Then, tried to give us a lower level car than what we booked for the same price. I was at least able to pull up the confirmation email to show the car level I had booked. After all of this, we ended up losing 4 hours of our vacation and paying 50% more that expected. Totally going with Hertz next time. Saw shuttles every 5 minutes, and quoted us a lower price at the airport and assured it was with the mandatory insurance.
Desventajas: The ag ncy upon arrival decided not to honor our booking and offer us either to do a new booking 30 usd more than what was initially confirmed or they would not give us the car.
Desventajas: I was very upset that Kayak advertised the rental Vencedor being $8. We reserved the car at this price, and arrived in Cancun to be surprised with a whopping amount of insurance fees which amounted to over $400. If we refused the insurance and used our credit card's insurance for the car, then we had to pay $1300.
Nos comentaron que un día luego de haberlo rentado llegaron nuevos vehículos con menos de 50kms.
Desventajas: They blatantly lied to my face and stole money from us. I will never rent from Dollar again and I think less of kayak for even featuring then on the website.
00! That's huge jump in price, but when I returned home, the total bill on my credit card was $604.00 because Firefly when they quoted me the bill, they did so at an exchange rate that was not Positivo, it was actually more. I would not rent here ever again!
Desventajas: It seems like a great deal... until you get there and have to pay hundreds of dollars in insurance! Unless you have a credit card that has a rental car insurance deal, beware you'll be spending 200-400 in insurance.
Desventajas: This company lied to us about price and availability of cars. They canceled our reservation after we stepped pasado of the office to talk on the phone and then when we went in to reclaim they said they had no more vehicles. Poor company, AVOID AVOID. They are associated with FOX Rental Car in Mexico.
Esta Infracción de cortesía no implica costo alguno a los turistas, siendo su objetivo señalar la violación cometida y exhortar a conducir cumpliendo con las reglas de tránsito. La sanción de cortesía es aplicada hasta en dos ocasiones al mismo vehículo y/o conductor y no procede en los casos de actos y omisiones graves contrarios a lo que se dispone en el presente Reglamento."
Sesión iniciada como: Si cierras sesión tendrás que seleccionar de nuevo un coche de alquiler. ¿Quieres continuar?
We spent literally $40 for taxi parking king for the place. We finally we back to hotel zone budget and they manage to help us from that location with all our reservations. Wish we could've done that in the beginning. Wasted 2 hrs of get more info our morning and wasted money on taxi.
When I complained to Alamo , they said they were not responsible on what was communicated on your website . When you go in Vacation with a certain budget it really hearts. You guys should be more specific, it looks almost Figura a scam Big disappointment
Desventajas: Insurance requirements in Mexico were terribly expensive and seems this should have been more obvious upon booking. The bill was 3 to 4 times what we expected to pay in order to take the car off the lot.
El único inconveniente fue que la empresa de alquiler Sixt en Cancún, México, se encontraba fuera del aeropuerto y cerraba antes de lo indicado. Siquiera había un servicio de transporte hasta la empresa de alquiler."”